Switch to Main Site
Practice Name

Internet Matrix, Inc. - Online Support

Primary Location
10179 Huennekens St.
San Diego, CA 92121
Phone: 1-800-462-8749

Office Hours

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Main Content

Update Billing Information

 
  1. Go to your website by typing in your domain name in the address bar at the top of your internet browser. (ex: www.domainname.com)
  2. Scroll to the very bottom of your iMatrix website. Click on the 'Client Administration' or 'Client Admin' link. This will open the login screen in another tab or window.
  3. Type in your username and password.

    Please remember that your password IS case sensitive and must have at least 8 characters, including at least one capital letter, one lower case letter and one number. Your username is NOT case sensitive.

  4. Click 'iControl'.
  5. You should be on the 'Home' tab. Click the 'My account' tab in the navigation bar. 
  6. Click on the 'Payment Method' sub-tab.
  7. Fill out all new information pertinent to your credit card or checking account.

    If you are not comfortable inputting information this way, feel free to call our support line at 1-800-462-8749.

  8. Click on the submit button. 

 

  View Update Billing Information Video

 

Introducing a New Portal Dashboard Not sure where to begin? Click here for a basic tutorial
  Submit a Ticket Contact our support team for assistance in making changes to your website or account. Webinars Attend a free webinar training with an expert who will train you and your staff to use the many features of your website.

Support Line Hours - Pacific Standard Time

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Day Open (PST) Close (PST)
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM Closed Closed
4:00 PM 4:00 PM 4:00 PM 4:00 PM 4:00 PM Closed Closed

 

Contact Us

1-800-462-8749