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Create a Forwarding Email Address

  1. Log into the iControl.
  2. Click on the 'Settings' tab located in the top left of the iControl.
  3. Click on 'Email / Users'.
  4. Go to the far right of your screen and hover your mouse over the 'I Want To' menu. 
  5. Click 'Add New Forwarding Email'.
  6. Type in the 'Username' field to name your new forwarding email address. Do not type the full domain name as it is already provided. For example, if you want to create 'frontdesk@domainname.com', you only need to type 'frontdesk' in the available field. 
  7. Click an address in your 'Address Book' to forward automatically to that email address. You may choose multiple email addresses from the 'Address Book'. 
  8. If you do not want to forward to an email from the 'Address Book', type the email addresses that you do want to forward to in the field to the right of the 'Add Email' button. Click the 'Add Email' button to add it to the 'Recipients List'.
  9. Click the 'Submit' button on the lower left to create your new forwarding email address.

THIS ---->https://supportimatrixcom.imatrixbase.com/email/email/create-a-forwarding-email-address.html

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