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Practice Name

Internet Matrix, Inc. - Online Support

Primary Location
10179 Huennekens St.
San Diego, CA 92121
Phone: 1-800-462-8749

Office Hours

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Main Content

Create an Email Address

  1. Log into the iControl.
  2. Click on the 'Settings' tab located in the top left of the iControl.
  3. Click on 'Email / Users'.
  4. Go to the far right of your screen and hover your mouse over the 'I Want To' menu. 
  5. Click 'Add New Email / User'.
  6. Type in the 'Username' field to name your new iControl account or email address. Do not type the full domain name as it is already provided. For example, if you want to create 'frontdesk@domainname.com', you only need to type 'frontdesk' in the available field.
  7. Type your password into the 'Password' field. Your password must contain at least 8 characters including but not limited to 1 capital letter, 1 lowercase letter and 1 number. Type your new password into the 'Confirm Password' field to confirm that it is typed correctly.
  8. Type the first and last name of the person who the account is for in the 'First Name' and 'Last Name' fields. These are not required.
  9. Click a checkbox next to any of the options under 'Login Permissions' to allow the account you are creating to have access to this portion of the iControl and your website. If you are creating an account that is only going to be used for email, you do not need to check any. 
  10. Click 'Submit' in the lower left to create your new account.

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Support Line Hours - Pacific Standard Time

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Day Open (PST) Close (PST)
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM Closed Closed
4:00 PM 4:00 PM 4:00 PM 4:00 PM 4:00 PM Closed Closed

 

Contact Us

1-800-462-8749