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iPhone / iPad

  1. Tap 'Settings'.
  2. Tap 'Mail, Contacts, Calendars'.
  3. Tap 'Add Account'.
  4. Type your full name into the 'Name' field.
  5. Type your full email address into the 'Address' field.
  6. Type the password associated with the email address into the 'Password' field.
  7. Tap 'Save'.
  8. Select 'IMAP' at the top.
  9. Type the following into the appropriate fields under 'Incoming Mail Server':
    Host Name: mail.imatrixbase.com
    User Name: full email address
    Password: password associated with the email address
  10. Type the following into the appropriate fields under 'Outgoing Mail Server':
    Host Name: mail.imatrixbase.com
    User Name: full email address
    Password: password associated with the email address
    Note: You may see these fields listed as 'Optional' but with our email server they are required in order to send a message out from your phone.
  11. Tap 'Next'. There may be a slight delay as the server settings are verified.
  12. Tap 'Save'. You will be redirected to the 'Mail, Contacts, Calendar' screen.
  13. Tap your recently synced email address/account.
  14. Tap 'Account'.
  15. Scroll to the bottom of the 'Account' screen and tap 'Advanced'.
  16. Verify 'Use SSL' is 'On'.
  17. Verify the 'Server Port' is set to 993.
  18. Tap the 'Account' arrow on the top left to return to the 'Account' screen.
  19. Scroll and Tap the section listed as 'SMTP' under 'Outgoing Mail Server'.
  20. Tap the Primary Server, which should be mail.imatrixbase.com.
  21. Verify that 'Use SSL' is turned on, that authentication is set to 'Password', and make sure that Server Port is set to 465.
  22. Tap the blue 'Done' button on the top right to save your settings.

iMatrix Answers Video

setupemailclient.png

THIS ---->https://supportimatrixcom.imatrixbase.com/email/email/set-up-an-email-client/iphone---ipad.html

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