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Practice Name

Internet Matrix, Inc. - Online Support

Primary Location
10179 Huennekens St.
San Diego, CA 92121
Phone: 1-800-462-8749

Office Hours

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Main Content

Outlook 2010

  1. Open Outlook 2010.
  2. Click 'File', located in the top left corner of Outlook.
  3. Click 'Account Settings'.
  4. Click 'Account Settings' again.
  5. Click 'New...', located below the 'Email' tab on the left of the window.
  6. Select 'E-mail Account'.
  7. Select 'Manually configure server settings or additional server types' at the bottom.
  8. Select 'Internet E-mail'.
  9. Type the following information into the corresponding fields.
    1. Name: First Name Last Name
    2. Email Address: example@yourdomain.com
    3. Account Type: IMAP
    4. Incoming Mail Server: mail.imatrixbase.com
    5. Outgoing Mail Server: mail.imatrixbase.com
    6. Username: example@yourdomain.com
    7. Password: Password you use to check the above email address
    8. Remember Password: Enabled
  10. Click the 'More Settings' button in the lower left corner.
  11. Click the 'Outgoing Server' tab. 
  12. Verify the 'My outgoing server (SMTP) requires authentication' and the 'Use same settings as my incoming server' options are selected.
  13. Click the 'Sent Items' tab.
  14. Verify the 'Save sent items in the following folders' option is selected.
  15. Verify the 'Sent' folder is selected.
  16. Click the 'Deleted Items' tab.
  17. Verify the 'Move deleted items to the following folder on the server' option is selected.
  18. Verify the 'Purge items when switching folders when online' option is checked. 
  19. Click the 'Advanced' tab.
  20. Type the following information in the corresponding fields:
    1. Incoming Server (IMAP) Port: 993
    2. Use the following type of encrypted connection: SSL
    3. Outgoing Server (IMAP) Port: 465
    4. Use the following type of encrypted connection: SSL
  21. Click 'OK'.
  22. Click 'Next'. The 'Test Account Settings' window will appear. Verify that both tests pass with a green check mark and the 'Completed' status.
  23. Click 'Close'. 
  24. Click 'Finish'. 

iMatrix Answers Video

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Support Line Hours - Pacific Standard Time

DayOpen (PST)Close (PST)
Monday6:00 AM4:00 PM
Tuesday6:00 AM4:00 PM
Wednesday6:00 AM4:00 PM
Thursday6:00 AM4:00 PM
Friday6:00 AM4:00 PM
SaturdayClosedClosed
SundayClosedClosed
Day Open (PST) Close (PST)
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6:00 AM 6:00 AM 6:00 AM 6:00 AM 6:00 AM Closed Closed
4:00 PM 4:00 PM 4:00 PM 4:00 PM 4:00 PM Closed Closed

 

Contact Us

1-800-462-8749